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    Firefox issue or something else?

    A few days go this site was migrated to a new host. Since that time I have noticed one specific forum would not load, showing a black screen. So far I can only produce it using the Firefox platform. It works fine with Google Chrome and Microsoft Edge.
    I have cleared the browser cache with no change. I get the same issue on a different computer, and using my smartphone (IPhone).

    I used the web developer tools and didn't see any errors, admittedly I am not overly experienced using the tools, but improving.

    At this point I have hit a wall and am looking for ideas to troubleshoot/try.

    If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

    #2
    I have no issues opening that forum here on Firefox 63.0.3 (64-bit). Did you empty your cache already?

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      #3
      tested with ubuntu firefox 14.04 64bit no problem to open

      Click image for larger version

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      voyger.: In Almighty God I trust, everyone else has to provide evidence."

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        #4
        Disable the Firefox addons. One of them might be causing the issue.

        Comment


          #5
          Yeah I cleared the cache/cookies and still no.

          I think its something to do with my profile as I can see it as a guest, and its just that one forum in the site that I have an issue with.

          I have no addons.
          If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

          Comment


            #6
            Try the private browsing mode in Firefox

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              #7
              Just did, same behavior, screen is all black which is the background of the page. There is no header logo or anything.
              If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

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                #8
                So, I can access it through any browser as a guest, as soon as i log in to that specific forum, it goes black. So it isn't a browser issue, and I'm thinking a profile issue.
                If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                Comment


                  #9
                  Can you post a screenshot? This is a weird issue.

                  Comment


                    #10
                    Sure;

                    Click image for larger version

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                    Attached Files
                    If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                    Comment


                      #11
                      What do you see when you right click view source?

                      Comment


                        #12
                        I get this

                        <!DOCTYPE html> <html id="htmlTag" xmlns="http://www.w3.org/1999/xhtml" xmlns:fb="http://www.facebook.com/2008/fbml" xml:lang="en" lang="en" dir="ltr"> <head> <base href="https://www.adkhighpeaks.com/forums/" /> <link rel="Shortcut Icon" href="favicon.ico" type="image/x-icon" /> <link rel="stylesheet" type="text/css" href="core/clientscript/vbulletin_css/style00023l/1543330789-main-cssnormalization.css" /> <link rel="stylesheet" type="text/css" href="core/clientscript/vbulletin_css/style00023l/1543330789-main.css" /> <script type="text/javascript" src="js/header-rollup-543.js"></script>
                        If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                        Comment


                          #13
                          There is a lot more source when not logged in.
                          If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                          Comment


                            #14
                            Not to leave this as a dead end, it seems it was a php memory issue that went away once the memory was increased. It had generated a fatal php error which pointed glennrocksvb in the right direction.

                            Coffee is on me.

                            Thanks, Glenn!
                            If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

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