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    Firefox issue or something else?

    A few days go this site was migrated to a new host. Since that time I have noticed one specific forum would not load, showing a black screen. So far I can only produce it using the Firefox platform. It works fine with Google Chrome and Microsoft Edge.
    I have cleared the browser cache with no change. I get the same issue on a different computer, and using my smartphone (IPhone).

    I used the web developer tools and didn't see any errors, admittedly I am not overly experienced using the tools, but improving.

    At this point I have hit a wall and am looking for ideas to troubleshoot/try.


    #2
    I have no issues opening that forum here on Firefox 63.0.3 (64-bit). Did you empty your cache already?

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      #3
      tested with ubuntu firefox 14.04 64bit no problem to open

      Click image for larger version

Name:	picture with firefox del 2018-12-01 16_59_22.png
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ID:	14887

      voyger.: In Almighty God I trust, everyone else has to provide evidence."

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        #4
        Disable the Firefox addons. One of them might be causing the issue.
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          #5
          Yeah I cleared the cache/cookies and still no.

          I think its something to do with my profile as I can see it as a guest, and its just that one forum in the site that I have an issue with.

          I have no addons.

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            #6
            Try the private browsing mode in Firefox
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              #7
              Just did, same behavior, screen is all black which is the background of the page. There is no header logo or anything.

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                #8
                So, I can access it through any browser as a guest, as soon as i log in to that specific forum, it goes black. So it isn't a browser issue, and I'm thinking a profile issue.

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                  #9
                  Can you post a screenshot? This is a weird issue.
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                    #10
                    Sure;

                    Click image for larger version

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Views:	340
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                    Attached Files

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                      #11
                      What do you see when you right click view source?
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                        #12
                        I get this

                        <!DOCTYPE html> <html id="htmlTag" xmlns="http://www.w3.org/1999/xhtml" xmlns:fb="http://www.facebook.com/2008/fbml" xml:lang="en" lang="en" dir="ltr"> <head> <base href="https://www.adkhighpeaks.com/forums/" /> <link rel="Shortcut Icon" href="favicon.ico" type="image/x-icon" /> <link rel="stylesheet" type="text/css" href="core/clientscript/vbulletin_css/style00023l/1543330789-main-cssnormalization.css" /> <link rel="stylesheet" type="text/css" href="core/clientscript/vbulletin_css/style00023l/1543330789-main.css" /> <script type="text/javascript" src="js/header-rollup-543.js"></script>

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                          #13
                          There is a lot more source when not logged in.

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                            #14
                            Not to leave this as a dead end, it seems it was a php memory issue that went away once the memory was increased. It had generated a fatal php error which pointed glennrocksvb in the right direction.

                            Coffee is on me.

                            Thanks, Glenn!

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