Paid Subscription identifier issue?

[Snowhog]

New registered user today. Purchased a Paid Subscription immediately afterwards. I kicked off the Subscriptions Scheduled Task (runs daily at 7:02 PM otherwise). The badge for the subscription shows when clicking on the username here:


But isn't indicated that the member belongs to the Paid Subscription Level 1 Additional Usergroup. Why?


(Updated 7 Oct 2024)
And now, it is showing.

I'm wondering if it has anything to do with Promotions. Registered Users aren't moved into the Established Usergroup until they have 3 posts. At the time of this question, he had only 2.

I looked at the Promotions, and I don't see anything that would cause this. Hmm.

[glennrocksvb]

The badge for the subscription shows when clicking on the username here:

Do you see the same on their Profile page?

[Snowhog]

Do you see the same on their Profile page?

No, I don't. But those badges don't shown on that page for anyone. Normal?


And the Additional Usergroup still isn't showing:



The Subscription Manager shows this user with an Active Paid Subscription.

[glennrocksvb]

I'm wondering if it has anything to do with Promotions. Registered Users aren't moved into the Established Usergroup until they have 3 posts. At the time of this question, he had only 2.

This could be the reason. The Promotion system might have precedence over the usergroup options in Paid Subscriptions.