Android Users Cant Open Stickied Threads

[Fleet]

Has anyone here ever dealt with that? This is a new tech issue im encountering. Iphone users are unaffected.

Thanks for any help.

[glennrocksvb]

I can open sticky threads on your site using my Android Pixel2 phone which has the latest Android version.

[Fleet]

My admin said this.

Strange. I could access the sticky threads on my Kindle Fire tablet (Android 5), and an Android 6 phone, but not on an Android 9 phone. Using Chrome on all three.

Another user is using 7 and cant access. And up until yesterday he could. We did nothing on the site.

[glennrocksvb]

My phone is Android 9 and I don't see any problem opening sticky threads on your site as a guest or admin.

[glennrocksvb]

What does exactly happen to those Android users?

1. Can't see the sticky threads?
2. Clicking sticky threads shows blank page?
3. Clicking sticky threads shows an error message? What message?
4. Clicking sticky threads just keeps page spinning?

[Fleet]

What does exactly happen to those Android users?

1. Can't see the sticky threads?
2. Clicking sticky threads shows blank page?
3. Clicking sticky threads shows an error message? What message?
4. Clicking sticky threads just keeps page spinning?

9 is not the problem. It would seem that Android 7 isnt working? They cant click on the stuck thread. They can see it but it isnt clickable.

[glennrocksvb]

Can't verify as I don't have Android 7.

I don't see any reason though why it wouldn't work in Android 7. Stickies are just regular thread links and it's odd that it would be unclickable on those devices.

Are there many Andoid 7 who complained? Are you sure it's due to their devices?

[Fleet]

Can't verify as I don't have Android 7.

I don't see any reason though why it wouldn't work in Android 7. Stickies are just regular thread links and it's odd that it would be unclickable on those devices.

Are there many Andoid 7 who complained? Are you sure it's due to their devices?

Yes there are multiple users. Thing is it worked for you on 9 and it didnt for my admin on 9. I dont get it. I wonder if we should just update the forum. I dont know what to do. Im just bummed that VB hasnt even responded. I guess this is a permanent thing and i will have to eliminate stuck threads.

[Fleet]

One user said it works for him on 9 but this is what it looks like on 7.

[glennrocksvb]

Tell the users to log out, clear browser cookies and cache and then restart their phone and see if it fixes the issue.

[Fleet]

Tell the users to log out, clear browser cookies cache and then restart their phone and see if it fixes the issue.

Ok will do. My admin just said he was able to use firefox on his 9 and have it work. I didnt know phones have cache.