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  • A2 issues

    US Data Center Connectivity Issues

    Status: In Progress Priority: Critical Affecting: System - US Data Center Presence

    Service Bulletin Type:
    • Server

    Service Bulletin Severity:
    • Critical
    Service Bulletin Date:
    • 5/12/2017

    Service Bulletin Duration:
    • We will update as details become available.

    Detailed Description:
    • Multiple servers in our US Data Center appear to be affected by connectivity issues.
    Updates:
    • 05/12/2017 20:25 EDT: Our engineers are still working to restore connectivity to the affected servers. Please be assured that we are working diligently to resolve this problem.

    Date: 2017-05-12 19:25:00 Last Updated: 2017-05-12 20:27:43
    If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

  • #2
    My site and Williams is offline.
    If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

    Comment


    • #3
      It's my first time to hear their downtime. Hope they fix it soon.

      Comment


      • #4
        Appear to be coming back online!
        If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

        Comment


        • #5
          Glad to hear it's fixed.

          Comment


          • #6
            Nobody can post on my forum today. Just says empty response. Tried contacting A2 hosting... . and asking whether the change from php 7.1.4 to 7.1.5 was made last night. Waiting on a response from support. If this is the issue, then Vb 5.3.1 isn't compatible with php 7.1.5. I haven't any other php version installed to select from.
            Christian Forums

            Comment


            • glennrocksvb
              glennrocksvb commented
              Editing a comment
              Did you try temporarily disabling Cloudflare?

            • William
              William commented
              Editing a comment
              First thing I tried Glenn. I'm at the mercy of support at the moment.... I requested that they downgrade from php 7.1.5 to 7.1.4 and to give me the option of selecting php 7.0+

          • #7
            I have no issues posting to 5.3.0 or 5.3.1

            i dont use cloudfare fare and running php 7.1
            If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

            Comment


            • #8
              You need to be logged in to view the quote. Login or Register now!
              I have cloudflare disabled at this moment and the board taken offline. The server's memory is showing maxed out at 6 gigs.... waiting for A2 support.
              Christian Forums

              Comment


              • glennrocksvb
                glennrocksvb commented
                Editing a comment
                Could this issue be unrelated to PHP version upgrade? Check the server error logs.

              • NumNum
                NumNum commented
                Editing a comment
                Do you have access to services on the server side with a vps?

              • William
                William commented
                Editing a comment
                @Glenn it could be totally unrelated. And yes I have access to cpanel and whm. I see a network error which I am uncertain whether affects me:


                sgss3.a2hosting.com service disruption (In Progress)

                Priority - High
                Affecting Server - wwwsgss3.a2hosting.com

                Title:
                sgss3.a2hosting.com service disruption

                Type of service affected:
                Server

                Severity:
                High

                Incident first reported:
                04:43 AM Eastern

                Detailed Description:

                Monitoring systems alerted us to sgss3.a2hosting.com.a2hosting.com not responding when queried. Our engineers are examining the issue and are working to restore service as quickly as possible
                As of 5:40 AM EDT, the server is back online and all sites should be loading. Please let us know if any further issues are noticed.
                As of 5:55 AM EDT, the server is again experiencing issues. Our team is working on it and we will provide updates as soon as possible
                As of 7:00 AM EDT, the server is still experiencing stability issues and is being worked on. Unfortunately, no additional updates are available at the moment.

                Date - 05/17/2017 04:43
                Last Updated - 05/17/2017 07:08

            • #9
              Click image for larger version

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              Really impressed by A2's VPS. I ran a small adword campaign and when it became active there were 284 people as seen online with ten registering within the first fifteen minutes. The site did not slow down a bit.

              William
              Christian Forums

              Comment


              • #10
                A2 hosting having issues again? I can't even connect to William site.
                If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                Comment


                • NumNum
                  NumNum commented
                  Editing a comment
                  Just got on now. Odd.

              • #11
                Serious issue with some of their network.
                If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                Comment


                • #12
                  You can follow their Twitter account for hosting issue updates

                  https://twitter.com/a2hosting

                  They also have Network Status page at https://my.a2hosting.com/serverstatus.php

                  Comment


                  • William
                    William commented
                    Editing a comment
                    Thanks Glenn. Didn't know about their twitter page.

                • #13
                  Thanks Glenn. This is on the customer portal page as well. However I like the twitter feed, that I didn't have till now, thanks. This allows another avenue to get the information, which is nice as they had a serious lag to the customer portal as well.

                  Thanks!
                  If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart, then my purpose as your clown has been fulfilled ~ Red Skelton

                  Comment


                  • #14
                    You need to be logged in to view the quote. Login or Register now!
                    For days, a lot of the times the site is unreachable. Or the back end to the server is unreachable but the front end is. Or A2's hosting page is unreachable.

                    Again, this has been going on for days.

                    William
                    Christian Forums

                    Comment

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