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Logo/Header Banner doesn't appear when not logged in

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    Logo/Header Banner doesn't appear when not logged in

    We are getting feedback that our forum's logo and header banner only appears when a user is logged into the site. Is there a setting in AdminCP that I can update so the logo and header banner always appear whether logged in or not or would this be a custom CSS solution? We're using vBCloud. Thank you.

    #2
    Can you post a link to your forum?
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      #3
      On desktop, the banner appears but where logo is, it says "Logo"

      On mobile, its says "Logo" and no banner.

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        #4
        That looks like a permission issue. To avoid having such issue on site logo, I recommend just uploading your logo image directly to the server using the vBCloud File Manager in AdminCP. Then copy the generated URL of the uploaded logo. Then go to Style Variable Editor, search for titleimage style variable and paste the copied URL and save. Repeat updating the style variable for each active theme/style your site is using.
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        • FatGuyInALittleCoat
          FatGuyInALittleCoat commented
          Editing a comment
          Ok thank you Glenn. I have one last dumb question. Where in AdminCP is the File Manager? I have looked and don't see where I upload images.

        • glennrocksvb
          glennrocksvb commented
          Editing a comment
          Don't you see it on the left pane? Below Styles and above Language & Phrases. That only appears for vBCloud.

        #5
        Unfortunately no. Perhaps it's a permission setting?

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        • glennrocksvb
          glennrocksvb commented
          Editing a comment
          You should ask a vB staff over at vbulletin.com

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