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    Administrator clicks on one of the forum category links & it is a blank page.

    Hello Everybody,
    I have vBulletin® Version 5.4.2. It has 19 forum categories on home page. All of a sudden there is only
    one forum category that if I click on it, I get a blank page. It only happens to the Administrator. If I'm not
    logged in or if I'm a regular registered user I click on link & it works fine. I set to yes all user permissions,
    custom administrator permissions for that 1 forum & I still have the problem.

    Does anybody have any suggestions?


    Thank You for Your Time!
    RUBE


    PS: I also posted this at vbulletin.com

    #2
    you should look in cpanel are you the owner of the forum?
    Administrator Permissions Manager make sure you got all the permission
    voyger.: In Almighty God I trust, everyone else has to provide evidence."

    Comment


    • RUBE
      RUBE commented
      Editing a comment
      I checked the Administrator Permissions Manager in the admin cp & all are set to yes. The strange thing is it is only 1 out of 19 forum categories not working.

    #3
    then look on Channel Permissions Manager
    have a look at the categories make sure the specific categories you got the permission
    maybe the owner of the forum didn't give you the permission to see that specific categories
    voyger.: In Almighty God I trust, everyone else has to provide evidence."

    Comment


      #4
      Do the forum channels and topics under that category load blank too?
      Helpful? Donate. Thanks!
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      Comment


        #5
        Hello Everybody,
        If I go to the forum home page or the Channel Manager and click on that 1 channel link, I the administrator get a blank page. I have no problem with the other 18 channels and only for the Administrator is having this problem.

        I've been to Channel Management in the Admin cp I've checked permissions & I still can't find anything wrong.

        Is there a setting somewhere else that can be set to keep a user group or individual user from viewing a particular channel?

        Thank You for Your Time!
        RUBE

        Comment


          #6
          are you the owner of the forum?
          voyger.: In Almighty God I trust, everyone else has to provide evidence."

          Comment


          • RUBE
            RUBE commented
            Editing a comment
            Yes I'm the owner of the forum.

          #7
          >>>On some of the above pages I used the word category & it should have been Channel Page. (Sorry about that)<<<

          Hello Everybody,

          This is the only source code on the blank Channel page...

          Code:
           <!DOCTYPE html> <html id="htmlTag" xmlns="http://www.w3.org/1999/xhtml" xmlns:fb="http://www.facebook.com/2008/fbml" xml:lang="en" lang="en" dir="ltr">
          <head>
          <base href="[URL="https://www.vbulletin.com/forum/core/view-source:https://www.lawnserviceforum.com/"]https://www.myforum.com/[/URL]" />
          
          <link rel="Shortcut Icon" href="[URL="https://www.vbulletin.com/forum/core/view-source:https://www.lawnserviceforum.com/favicon.ico"]favicon.ico[/URL]" type="image/x-icon" /
          <!--[if IE]>
          
          <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_reset.css,css_unreset.css,css_utilities.css&amp;ts=1531256496 " /> <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_imgareaselect-animated.css,css_jquery-ui-1_11_4_custom.css,css_jquery_qtip_min.css,css_jquery_selectBox.css,css_global.css&amp;ts=1531256496 " />
          
          <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_fonts.css,css_b_link.css,css_b_layout.css,css_b_button.css,css_b_button_group.css&amp;ts=1531256496 " /> <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_b_icon.css,css_b_tabbed_pane.css,css_b_form_control.css,css_b_form_input.css,css_b_form_select.css&amp;ts=1531256496 " />
          
          <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_b_form_textarea.css,css_b_media.css,css_b_divider.css,css_b_avatar.css,css_b_ajax_loading_indicator.css&amp;ts=1531256496 " />
          
          <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_b_topicpreview.css,css_responsive.css,css_b_vbscroller.css,css_b_theme_selector.css,css_b_top_background.css&amp;ts=1531256496 " />
          
          <link rel="stylesheet" type="text/css" href="css.php?styleid=17&amp;td=ltr&amp;sheet=css_b_module.css,css_b_comp_menu_horizontal.css,css_b_comp_menu_dropdown.css,css_b_comp_menu_vert.css,css_b_top_menu.css&amp;ts=1531256496 " /> <![endif]--> <!--[if !IE]><!-->
          
          <link rel="stylesheet" type="text/css" href="[URL="https://www.vbulletin.com/forum/core/view-source:https://www.lawnserviceforum.com/css.php?styleid=17&td=ltr&sheet=css_reset.css,css_unreset.css,css_utilities.css&ts=1531256496"]css.php?styleid=17&amp;td=ltr&amp;sheet=css_reset.css,css_unreset.css,css_utilities.css&amp;ts=1531256496 [/URL]" />
          
          <link rel="stylesheet" type="text/css" href="[URL="https://www.vbulletin.com/forum/core/view-source:https://www.lawnserviceforum.com/css.php?styleid=17&td=ltr&sheet=css_imgareaselect-animated.css,css_jquery-ui-1_11_4_custom.css,css_jquery_qtip_min.css,css_jquery_selectBox.css,css_global.css,css_fonts.css,css_b_link.css,css_b_layout.css,css_b_button.css,css_b_button_group.css,css_b_icon.css,css_b_tabbed_pane.css,css_b_form_control.css,css_b_form_input.css,css_b_form_select.css,css_b_form_textarea.css,css_b_media.css,css_b_divider.css,css_b_avatar.css,css_b_ajax_loading_indicator.css,css_b_topicpreview.css,css_responsive.css,css_b_vbscroller.css,css_b_theme_selector.css,css_b_top_background.css,css_b_module.css,css_b_comp_menu_horizontal.css,css_b_comp_menu_dropdown.css,css_b_comp_menu_vert.css,css_b_top_menu.css&ts=1531256496"]css.php?styleid=17&amp;td=ltr&amp;sheet=css_imgareaselect-animated.css,css_jquery-ui-1_11_4_custom.css,css_jquery_qtip_min.css,css_jquery_selectBox.css,css_global.css,css_fonts.css,css_b_link.css,css_b_layout.css,css_b_button.css,css_b_button_group.css,css_b_icon.css,css_b_tabbed_pane.css,css_b_form_control.css,css_b_form_input.css,css_b_form_select.css,css_b_form_textarea.css,css_b_media.css,css_b_divider.css,css_b_avatar.css,css_b_ajax_loading_indicator.css,css_b_topicpreview.css,css_responsive.css,css_b_vbscroller.css,css_b_theme_selector.css,css_b_top_background.css,css_b_module.css,css_b_comp_menu_horizontal.css,css_b_comp_menu_dropdown.css,css_b_comp_menu_vert.css,css_b_top_menu.css&amp;ts=1531256496 [/URL]" />
          <!--<![endif]-->  
          
          <script type="text/javascript" src="[URL="https://www.vbulletin.com/forum/core/view-source:https://www.lawnserviceforum.com/js/header-rollup-542.js"]js/header-rollup-542.js[/URL]"></script>
          From the bottom line above here example: <script type= and all code up, appears to be standard on all the channel pages. It's like it is not picking up the code for that particular Channel page.

          I've checked all the permissions for the administrator & can not find anything wrong.

          Does anybody have any Idea on what I check or do to fix this?

          Thank You for Your Time!
          RUBE

          Comment


            #8
            when you saying
            Channel Page you
            mean New Topic?
            never the less go to the page in question and from your pc click F12 there you can see the error post the log maybe will help your case
            voyger.: In Almighty God I trust, everyone else has to provide evidence."

            Comment


            • RUBE
              RUBE commented
              Editing a comment
              When I click F12 the page is blank.

            #9
            Hello Everybody,

            I'm going to reword this & please bare with me, it is confusing for me.

            This is not my forum but I'm going to use this as a example forum...

            When I go to this page... https://vbmods.rocks/

            Then I click on this Channel link called Introductions... https://vbmods.rocks/forum/members-lounge/introductions

            Then the Administrator only gets a blank page & All the other links work for me & all other users. Example on the
            Site Feed Back Link, Testimonials Link, Events Link & all the other links work fine. It is that one page I can't get.

            I also tried clicking F12 & it is a blank page.

            If I go in as registered user or guest & get a link to any of the topics on that page.
            The administrator can paste that link in the browser follow the link to any of the topics on that page.

            Maybe I did a better job this time describing my problem.

            Does any body have Ideas on this problem.

            Thank You for Your Time!
            RUBE

            Comment


              #10
              can you post a link from your forum?
              voyger.: In Almighty God I trust, everyone else has to provide evidence."

              Comment


              #11
              this is your forum log see as gest don't see any error,that really strange maybe glen can help you better it is the man

              Click image for larger version  Name:	Capture.PNG Views:	2 Size:	443.6 KB ID:	11773

              Attached Files
              voyger.: In Almighty God I trust, everyone else has to provide evidence."

              Comment


                #12
                Check the error logs on the server.

                Did you rename that channel before and/or change the URL? Looks like a channel route issue to me.
                Helpful? Donate. Thanks!
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                Comment


                  #13
                  Hello Everybody,

                  Is this it?

                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 77824 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 749568 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230
                  PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 77824 bytes) in /home/rube/public_html/core/vb/database/mysqli.php on line 230

                  I hoping for the magic Answer & Fix for this?

                  Thank You for Your Time!
                  RUBE

                  Comment


                    #14
                    whooow yes you got memory error your exhausted your memory to many file or picture LOL
                    don't know what kind of server you got normally all server give you one gig to one gig and half just enough for the forum

                    what you can do to relive the memory
                    you can run

                    Attachments from the database to the filesystem but wait glen answer he my have better option for you
                    good luck mate
                    voyger.: In Almighty God I trust, everyone else has to provide evidence."

                    Comment


                      #15
                      Thanks a Million Voyger & Glenn,

                      I was told it is the PHP memory limit on my php.ini file on the server I was also told I should have at least 128MB PHP memory, someone else said 256MB. I only had 32MB, so I upped it to 128MB & it is working fine now.

                      Why did it only happen to the Administrator?

                      Thank You for Your Time!
                      RUBE

                      Comment

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